The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can change temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it on your own or call a HVAC specialist like Bell Air Conditioning Inc. If you’re putting it in without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive adequate juice, Nest says you might encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on repeatedly in a short period of time.

You may think something is up with your heating and cooling system, but if you just started using the Nest, we advise you start with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat specialist like one from Bell Air Conditioning Inc can support you. We can determine the malfunction and install a C-wire, if required.

Smart thermostats like the Nest are designed to make your life more convenient, by automatic energy-efficient programming and the opportunity to monitor temperatures while you’re out. It’s an annoying experience when yours won’t operate like it should, but our heating and cooling pros at Bell Air Conditioning Inc can resolve the trouble fast.

If you’re running into weird heating and cooling behavior with your new Nest, call us at 254-307-9572 to schedule your appointment today.